Vinted Members Voice Displeasure Over Size Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.
